Automated E-Commerce Support That Drives Sales, Not Just Answers

Why Traditional Support Is Costing You Sales

The Problems:

Endless Repetitive Questions

Your team spends hours answering the same questions:
“Where is my order?”, “Do you ship to X?”, “What’s your return policy?”

Support Costs That Scale Too Fast

More orders = more tickets = more agents. It doesn’t scale efficiently.

Delayed Replies = Lost Customers

Shoppers expect answers fast every delay increases bounce and churn.

Missed Opportunities to Upsell

Support isn’t just about solving problems. It’s a chance to increase average order value, if done right.

Lost Insights from Conversations

Traditional support is reactive. You’re sitting on thousands of messages that could improve your marketing, content, and product — but you don’t have time to analyze them.

The Flownode Fix:

AI That Handles 80% of Incoming Communication

Instantly responds to FAQs, shipping questions, and returns no human needed.

24/7 Customer Support

Your assistant never sleeps. Customers get help instantly, anytime.

Built to Boost Revenue

Recommends products, nudges abandoned carts, and drives conversions during conversations.

Actionable Insights, Automatically

Flownode analyzes every conversation to surface key trends helping you create better FAQs, content, campaigns, and product flows.

Smarter Store Optimization

Use conversation data to improve your user journey, remove friction, and tailor marketing to what customers actually ask.

As your e-commerce business grows, so does your support volume. But hiring more agents isn’t scalable and slow responses lead to lost revenue. Flownode replaces repetitive work with AI-powered automation that turns support into a growth engine.

“Flownode doesn’t just automate support it tells us what customers are confused about. We’ve used that data to optimize landing pages, write better FAQs, generate blog posts and improve our email flows.”
— Daan K., Growth Manager at BlendMind

Limited Only by Your Imagination

Where AI meets creativity, your customer experience becomes limitless.

Key Features

1. Instant FAQ Automation
   Answers common questions in real time using your actual store data.

2. Order Tracking & Delivery Updates
   Let customers check order status directly in the chat no human needed.

3. Return Automation
   Handles return requests based on your policies, reducing manual effort.

4. Smart Product Recommendations
   Suggests relevant products to increase AOV and reduce decision fatigue.

5. Analytics & Insights
   Understand exactly what your customers are asking — then use that data to improve marketing, optimize product pages, and shape your content strategy.

6. Content Creation for Blogs & FAQs
   Turns frequent questions into SEO-optimized articles to reduce tickets and improve search visibility.

Smarter Support. Higher Conversions. Real Insights.

From answering customer questions to driving more revenue, Flownode’s AI assistant is built to improve every part of your support experience and scale with your business.

Flownode isn’t just support automation, it’s a new source of growth data.

“The insights from customer conversations have been a goldmine for our marketing team. We've adjusted campaigns and landing pages based on real data.”
Ronald G., Growth Marketer at Landgoed Rhederoord

Flownode doesn’t just reduce our support load, it actually helps us increase sales. The upselling feature has already paid for itself.”
— Tim B., Founder at SneakerLab

★★★★★

★★★★★

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